Q:Is there an MOQ for custom orders? Can I get samples?
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A: No fixed MOQ (negotiable). Samples are provided for first-time cooperation; sample fees are deductible from official orders.
Q: What certifications do your products have?
A: All products hold FSSC22000 and HACCP certifications. Relevant documents and test reports are available for customs clearance.
Q: How do you ship overseas?
A: Cold-chain sea/air freight (Maersk, DHL, FedEx). We can also cooperate with your designated forwarder.
Q: What documents are provided for customs clearance?
A: Commercial invoice, packing list, bill of lading, Certificate of Origin, and food safety certification.
Q: How to store the products?
A: Store at -18℃ or below. Shelf life is 12 months; avoid repeated thawing and refreezing.
Q: What payment terms do you accept?
A: T/T (30% deposit, 70% balance before shipment) or L/C
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